<table class="altawail-two-col" width="100%"> <tbody> <tr><!-- Column 1 --></p> <td width="47%"><strong>What will I benefit?</strong></p> <p>This course aims to equip you with the knowledge and practical skills to effectively utilize Emotional Intelligence in the workplace, enhancing self-awareness, communication, conflict resolution, and leadership abilities, while nurturing a positive and collaborative work environment that drives personal and team success. </p> <p><strong>Course Objectives:</strong></p> <p style="text-align: right"><strong>At the end of this course, the participants should be able to</strong></p> <ul> <li style="text-align: right">Understand the core concepts and components of Emotional Intelligence (EI).</li> <li style="text-align: right">Develop self-awareness, self-regulation, motivation, empathy, and social skills. </li> <li style="text-align: right">Apply EI principles to enhance workplace communication, leadership, and teamwork. </li> <li style="text-align: right">Recognize and manage emotional triggers and workplace conflicts effectively.</li> <li style="text-align: right">Cultivate a workplace culture that promotes emotional intelligence for overall organizational success.</li> </ul> <p><strong><strong>Target Audience: </strong></strong></p> <p>Managers, Supervisors, team leaders, professionals, and all other individuals who seek to improve their self-awareness, self-regulation, empathy, their understanding of others’ behaviors, and influence on others through exploring and sharpening their Emotional Intelligence competence. </td> <p><!-- GAP Column --></p> <td width="6%"></td> <p><!-- Column 2 --></p> <td width="47%"><strong><strong>Target Competencies </strong></strong></p> <ul> <li style="text-align: right">Communication</li> <li style="text-align: right">Emotional Intelligence</li> <li style="text-align: right"> Leadership</li> <li style="text-align: right">Self-awareness</li> <li style="text-align: right"> Empathy</li> </ul> <p><strong>Course Methodology</strong><strong>:</strong></p> <p style="text-align: right">This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:</p> <ul> <li style="text-align: right">Practical, relevant case studies</li> <li style="text-align: right">Group activities and workshops</li> <li style="text-align: right">Related role plays</li> <li style="text-align: right">Experiential learning</li> <li style="text-align: right">Brainstorming</li> <li style="text-align: right">Stimulating mental activities</li> <li style="text-align: right">Engaging team competitions</li> <li style="text-align: right">Suitable training Videos</li> <li style="text-align: right">Presentations</li> <li style="text-align: right">Self–assessments</li> <li style="text-align: right">Learning with Simulations and Games</li> </ul> </td> </tr> </tbody> </table>

<table class="altawail-two-col" width="100%"> <tbody> <tr><!-- Column 1 --> <td width="47%"> <p style="text-align: right"><strong>Introduction to Emotional Intelligence</strong></p> <ul style="text-align: right"> <li><strong>What is emotional intelligence?</strong></li> <li>Importance in the workplace</li> <li><strong>Historical background and theoretical foundations </strong></li> <li><strong>The five components of emotional intelligence</strong> <ul> <li>Self-awareness</li> <li>Self-regulation</li> <li>Motivation</li> <li>Empathy</li> <li>Social skills</li> </ul> </li> <li><strong>The Neuroscience of Emotions </strong> <ul> <li>How emotions influence decision-making and behavior.</li> <li>The role of the amygdala and prefrontal cortex.</li> </ul> </li> </ul> <p style="text-align: right"><strong>Developing Self-Awareness and Self-Regulation</strong></p> <ul style="text-align: right"> <li><strong>Understanding Self-Awareness</strong> <ul> <li>Identifying emotions and their impact on actions</li> <li>The Johari Window model</li> </ul> </li> <li><strong>Techniques to Improve Self-Awareness</strong> <ul> <li>Journaling</li> <li>Mindfulness practices</li> </ul> </li> <li><strong>Understanding Self-Regulation</strong> <ul> <li>Managing emotional reactions under stress</li> <li>Techniques for emotional control and adaptability</li> </ul> </li> </ul> <p style="text-align: right"><strong>Building Motivation and Empathy</strong></p> <ul style="text-align: right"> <li><strong>Intrinsic vs. Extrinsic Motivation</strong> <ul> <li>The role of passion and purpose in workplace success</li> <li>Techniques for fostering intrinsic motivation</li> <li>Creating a personal motivation vision board</li> </ul> </li> </ul> </td> <!-- GAP Column --> <td width="6%"></td> <!-- Column 2 --> <td width="47%"> <p style="text-align: right"><strong>Building Motivation and Empathy -Cont'd-</strong></p> <ul style="text-align: right"> <li><strong>The Role of Empathy in the Workplace</strong> <ul> <li>Understanding others’ perspectives</li> <li>Active listening and non-verbal communication</li> <li>Resolving disputes through empathetic listening</li> </ul> </li> </ul> <p style="text-align: right"><strong>Enhancing Social Skills and Managing Workplace Relationships</strong></p> <ul style="text-align: right"> <li><strong>Effective Communication Skills</strong> <ul> <li>Verbal and non-verbal communication techniques</li> <li>Giving and receiving constructive feedback using EI principles</li> </ul> </li> <li><strong>Conflict Resolution and Negotiation</strong> <ul> <li>Identifying sources of workplace conflict</li> <li>Become aware of conflict resolving styles</li> <li>Steps to resolve conflicts effectively using EI</li> <li>Reaching win-win agreements through EI</li> </ul> </li> </ul> <p style="text-align: right"><strong>Applying Emotional Intelligence in Leadership and Team Dynamics</strong></p> <ul> <li style="text-align: right"><strong>Emotional Intelligence and Leadership</strong> <ul> <li>Characteristics of emotionally intelligent leaders</li> <li>Understanding needs and motivation</li> <li>Inspiring and influencing teams</li> <li>Leadership-readiness assessment and completing a development plan</li> </ul> </li> <li> <p style="text-align: right"><strong>Building Emotionally Intelligent Teams</strong></p> <ul> <li style="text-align: right">Encouraging collaboration and trust</li> <li style="text-align: right">Promoting a culture of emotional awareness</li> <li> <p style="text-align: right">Promoting empathy and tolerance</p> </li> </ul> </li> </ul> </td> </tr> </tbody> </table>   <p style="text-align: right"></p>