<table class="altawail-two-col" width="100%"> <tbody> <tr><!-- Column 1 --></p> <td width="47%"><strong>What will I benefit?</strong></p> <p>You will be able to plan and prepare for negotiation process effectively; you will be able to identify and apply different negotiation strategies and tactics; you will gain the ability to negotiate effectively and convincingly</p> <p><strong> </strong><strong>Course Objectives:</strong></p> <p>At the end of this course, the participants should be able to</p> <ul> <li>Acquire knowledge related to negotiation in terms of: concept, types & elements; understand the terminology related to negotiation </li> <li>Identify and apply different negotiation strategies and tactics effectively</li> <li>Understand the different steps of negotiation process, and determine the importance of each</li> <li>Plan and prepare for negotiation process effectively</li> <li>Determine and apply the effective negotiator skills creatively</li> </ul> <p><strong><strong>Target Audience: </strong></strong></p> <p>Current or new staff including department heads, supervisors and team leaders, salesperson/ sales managers, procurement and contract specialists, marketing specialists, as well as all other employees who need negotiation skills to carry out their job duties </td> <p><!-- GAP Column --></p> <td width="6%"></td> <p><!-- Column 2 --></p> <td width="47%"><strong><strong>Target Competencies </strong></strong></p> <ul style="text-align: right;direction: rtl"> <li style="text-align: right;direction: rtl;margin-right: 19px">Control: Meeting targeted goals </li> <li style="text-align: right;direction: rtl;margin-right: 19px">Collaboration</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Adaptability</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Strategical and Tactical Thinking</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Active Listening</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Emotional Maturity</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Verbal Communication</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Collaboration and Teamwork</li> <li style="text-align: right;direction: rtl;margin-right: 19px">problem solving</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Decision Making</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Working Under Pressure</li> </ul> <p><strong>Course Methodology</strong><strong>:</strong></p> <p><b>This training course will be carried out through the use of best practices and the right combination of engaging and purposeful tools such as:</b></p> <ul style="text-align: right;direction: rtl"> <li style="text-align: right;direction: rtl;margin-right: 19px">Practical, relevant case studies</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Group activities and workshops</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Related role plays</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Experiential learning</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Brainstorming</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Stimulating mental activities</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Engaging team competitions</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Suitable training Videos</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Presentations</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Self–assessments</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Learning with Simulations and Games</li> </ul> </td> </tr> </tbody> </table>

<table class="altawail-two-col" width="100%"> <tbody> <tr><!-- Column 1 --> <td width="47%"><b>The Basics of Negotiation</b> <ul style="text-align: right;direction: rtl"> <li style="text-align: right;direction: rtl;margin-right: 19px">The concept of negotiation (Win-Win rule)</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Why we negotiate?</li> <li style="text-align: right;direction: rtl;margin-right: 19px">The benefits of negotiation</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Types of negotiation</li> </ul> <b>Negotiation Strategies & Tactics</b> <ul style="text-align: right;direction: rtl"> <li style="text-align: right;direction: rtl;margin-right: 19px">Concept of negotiation strategies and tactics</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Collaborative negotiation strategies and tactics</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Distributive negotiation strategies and tactics</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Strategies and tactics for sales / procurement negotiation</li> </ul> <b>Negotiation Steps</b> <ul style="text-align: right;direction: rtl"> <li style="text-align: right;direction: rtl;margin-right: 19px">First step: Preparation and planning </li> <li style="text-align: right;direction: rtl;margin-right: 19px">Second step: Negotiation process </li> <li style="text-align: right;direction: rtl;margin-right: 19px">Third step: Closing the deal </li> </ul> </td> <!-- GAP Column --> <td width="6%"></td> <!-- Column 2 --> <td width="47%"><b>Negotiators’ Different Personality Types</b> <ul style="text-align: right;direction: rtl"> <li style="text-align: right;direction: rtl;margin-right: 19px">The importance of identifying negotiators’ different personality types</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Major personality types of negotiators: analytical, collaborative, negative, hesitant, arrogant, leader, aggressive, offensive, practical. </li> </ul> <b>Traits and Skills of Effective Negotiator</b> <ul style="text-align: right;direction: rtl"> <li style="text-align: right;direction: rtl;margin-right: 19px">Major required traits : <ul style="text-align: right;direction: rtl"> <li style="text-align: right;direction: rtl;margin-right: 19px">Being calm and staying away from emotions reactions and anger</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Patience</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Objectivity and non-sensitivity towards personal effects</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Self-confidence</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Good looking</li> </ul> </li> <li style="text-align: right;direction: rtl;margin-right: 19px"><b>Major required skills : </b> <ul style="text-align: right;direction: rtl"> <li style="text-align: right;direction: rtl;margin-right: 19px">Analysis</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Strategic thinking</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Dealing with objections</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Teamwork</li> <li style="text-align: right;direction: rtl;margin-right: 19px">Effective communication: speaking and persuasion, listening, body language </li> </ul> </li> </ul> </td> </tr> </tbody> </table>